Shipping and Policies
Shipping is by Canada Post from Victoria BC in Canada. Buyers are responsible for any customs and import taxes that may apply after shipping.
Local curbside free pickup is available from Saanich in Victoria area.
I am happy to work with you to create something special! Please contact me for length of time needed to prepare a custom order. In general, I strive for 1-2 weeks, but it can depend on the time of year.
A 50% deposit is required for custom orders and I will direct invoice following consultation. Deposits on custom items are non-refundable.
Once a custom order is submitted, cancellations or changes are not accepted and an item made to your specifications is not returnable.
All sales are final.
Cork is a natural product that contains much variation in colour and appearance. I work hard to ensure you receive a quality handmade item that is honestly represented.