Shipping and Policies
Shipping is by Canada Post from Victoria BC in Canada. Buyers are responsible for any customs and import taxes that may apply after shipping.
I am happy to work with you to create something special! Please contact me for length of time needed to prepare a custom order. In general, I strive for 1-2 weeks, but it can depend on the time of year.
A 50% deposit is required for custom orders and I will direct invoice following consultation. Deposits on custom items are non-refundable.
Once a custom order is submitted, cancellations or changes are not accepted and an item made to your specifications is not returnable.
All sales are final.
Cork is a natural product that contains much variation in colour and appearance. I work hard to ensure you receive a quality handmade item that is honestly represented.